We ship from hubs in the UK, USA, and multiple EU locations for fast, reliable delivery. We also ship from India — the same exact quality at a much more affordable price. Delivery from India averages 5–12 days.

Most domestic orders arrive within 2–7 business days. International orders (e.g., India-sourced) average 5–12 days. Orders usually dispatch in 1–2 days — with rare exceptions taking up to 5. if your tracking has not updated and you log an enquiry with the post because you dont have patience, your free reship is voided

Yes. 100%. We only stock premium, genuine products with verified sourcing — no knockoffs, no risks. if no stock of one, a replacement the same or better will be made

Yes. our rare items we sell on our secondary website Veridian.cx.

Yes! Join our affiliate program to earn 20% on referrals, and receive store credit with every order. You’ll also get a $20 signup bonus and early access to offers via Telegram and our newsletter.

We’re fast, real, and friendly. You can reach us via live chat, email, or phone — we’re here to fix things and help however we can.

If your order does not arrive after 30 business days after dispatch, We reship for free. We go solely off the tracking, nothing else. That’s the MallardMed Guarantee. No stress, no hidden hoops. We will offer refund after 30 business days also, regardless the situation, refunds take 30 business days

Orders can be canceled under circumstances. Please note, in the rare case of an out of stock item, we reserve the right to swap it for an identical or superior product

We accept crypto (BTC, USDT, etc.), Zelle, CashApp, bank transfers, and — for some countries — direct card payments.