MallardMed.net – Frequently Asked Questions
1. Where do you ship from?
We ship from hubs in the UK, USA, and multiple locations across Europe for fast, reliable delivery. We also ship from India which is considerably more affordable , yet the exact same! This takes 5-12 days average
2. How long does shipping take?
Delivery times vary by region. Most orders arrive within 2–7 business days, depending on your location and dispatch point. International 5-12 days
3. Are your products genuine?
Yes. We only offer premium, genuine products—no compromises on quality or safety, from manufacturer to you.
4. Can I earn store credit or discounts?
Absolutely! Join our affiliate program to earn 20% credit on referrals, and keep an eye out for sales by joining the newsletter and Telegram. Plus earn store credit with every single order!
5. What if I need help with my order?
We’re here for you. Get fast support via live chat, email, or phone—we’re quick to fix any issues and answer your questions.
6. What if my order does not arrive?
If your order does not arrive for any reason, we reship it for free! Thats the MallardMed Guarantee.
